Shipping policy

Shipping Policy

At Paw Season, we carefully process every order to get it to you as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is received.

Estimated Delivery Times

  • United States: 7–15 business days
  • Canada: 8–18 business days
  • International: 10–25 business days (where available)

Please note that shipping times are estimates and may vary due to weather, customs, carrier delays, or high order volumes.

Order Tracking

Once your order ships, you'll receive a tracking email. Tracking information may take up to 48 hours to update.

Multiple Packages

Orders containing multiple items may arrive in separate shipments.

Shipping Issues

If your order is delayed, damaged, or incorrect, please contact us within 7 days of delivery with your order number and photos (if applicable). We'll work quickly to make it right.

Need Help?

If you have any questions about your order, please contact our support team—we're always happy to help.