We want your order to reach your pet as quickly as possible. Here's what to expect:

Processing time
Orders are processed within 1–3 business days. You'll receive a confirmation email as soon as your order is placed, and a shipping confirmation with tracking once it's on its way.

Shipping time
Once shipped, most orders arrive within 5–10 business days, depending on your location. Order tracking
Once your order ships, you'll receive a tracking number by email so you can follow its journey every step of the way. You can also check your order status anytime on our [Order Tracking page].

Delays
Occasionally, factors outside our control (weather, carrier delays, customs for international orders) can affect delivery times. If your order is significantly delayed, reach out to us at [support email] and we'll look into it right away.

Questions about your shipment? [Contact us] — we're happy to help.